Privacy Policy

1. Introduction

Chatter Connect Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chatter mobile application and related services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you create an account or use our services:

• Account Information: Email address, first name, last name, username, phone number
• Profile Information: Gender, date of birth, profile pictures (avatars)
• Location Information: Country, state, city, GPS coordinates (with your consent)
• Business Information: Business name, business address (for business accounts)

2.2 Device Information

We collect device-specific information to provide push notifications and improve our services:

• Device tokens for push notifications
• Device type (iOS or Android)
• Device identifiers and technical information

2.3 User Content

We collect content you create while using our services:

• Posts, reviews, and comments
• Business interactions and ratings
• Bookmarks and collections
• User interests and preferences

2.4 Authentication Data

We collect authentication-related information:

• JWT tokens for secure access
• Google OAuth integration data
• OTP verification codes

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• User Experience: To personalize your experience and provide relevant content
• Communication: To send you notifications, updates, and important information
• Location Services: To provide location-based features and business recommendations
• Security: To protect against fraud and ensure account security
• Analytics: To analyze usage patterns and improve our services

4. Location Services

Our app may request access to your location to provide location-based services:

• Finding nearby businesses and events
• Providing location-specific recommendations
• Enabling location-based features

5. Push Notifications

We use Firebase Cloud Messaging to send push notifications to your device:

• New messages and updates
• Business and event notifications
• Account-related alerts
• Service announcements

You can manage notification preferences in your device settings or within the app.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• User Consent: When you explicitly consent to sharing

7. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication using JWT tokens
• Regular security assessments and updates
• Access controls and authentication requirements

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data at any time.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain communications and data collection

10. Third-Party Services

Our services may integrate with third-party services:

• Google Services: OAuth authentication and location services
• Firebase: Push notifications and analytics
• Azure Services: Cloud infrastructure and storage

These services have their own privacy policies, and we encourage you to review them.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you a notification through the app
• Updating the "Last Updated" date

Your continued use of our services after any changes constitutes acceptance of the updated policy.